Delivery Delays
All couriers are currently experiencing delivery delays between states and within W.A due to the recent lockdown. We are endeavouring to dispatch everyones orders as soon as we can.
Tracking & Delivery Queries
Our standard delivery courier, Aramex/Fastway Couriers, customer service team is currently working from home due to the recent lockdown in Perth. Tracking and delivery queries may take longer than usual as they are not accepting phone calls.
Please contact us here with your order number, name and query, and we will get back to you with an update as soon as possible.
Bushfires & Emergency Evacuation
Due to the fires in the Perth hills and subsequent evacuations of some suburbs and towns, there will be no deliveries in these areas. At this time the area(s) affected are:
- Upper Swan
There may be more areas that will be impacted and we will try to update everyone as best we can.