Shipping 

Delivery Estimates**

Postage (business days)
Region Aramex Australia Post Australia Post Express
Perth Metro  1 - 5 2 - 3 1 - 2
WA country
3 - 5
2 - 3

Interstate metro (excludes SA
and NT)

6 - 10 4 - 6 2 - 3
Interstate country * * *

 

* Please see Australia Post estimates for your location here: 

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

** The delivery estimates given are an estimate and may not reflect actual delivery times. If using a premium or express service, please check Australia Post postage calculator for a better delivery estimate to your location. 

 Free Delivery

Orders over $100 will be sent free of a delivery charge. The default courier is Aramex Couriers for these orders. 

Do you ship overseas?

Not at this stage sorry! We have some overseas distributors of our product - contact us at mail@rubra.com.au with your location. 

Can I pick up my order?

Yes! We have pickup available from our O'Connor Warehouse or Hilton Drive Through. 

How do I track my order?

 Australia Post: You will receive an email once your order is shipped with a tracking number

Aramex: A tracking number will be emailed to you once your order has been dispatched. If you are not home at the time of delivery and no authority to leave has been given, Aramex will try again the next day or leave a collection card.

My order hasn't arrived.

Please contact us and we will follow up with the appropriate courier. 

Authority to leave. 

Australia Post deliveries will not be left unattended. If you'd like to have your parcel left unattended, please log in or make an Australia Post account here


By opting for an Authority to Leave without a signature, you accept that we cannot be held responsible for your order if any parcel tracking shows that the parcel has been delivered. Your parcel will typically only be left if there is a place deemed to be safe to leave the parcel. Unfortunately, we cannot control this process as this is dependent on both the carrier and the circumstances for each individual delivery.