WE ONLY RUN THIS CLASS TWICE A YEAR AND DEMAND IS HIGH - SO BOOK IN ADVANCE!
Do you own or manage a cafe? Are you a barista who wants to gain the skills needed to help further your career in the coffee and hospitality industry? This course will help you get the most out of your staff and equipment to ensure happy staff, happy customers, but more importantly a happy bottom line! We look at different leadership styles, how to effectively manage your team and how to get organised so that you are using your time effectively.
In this course you will learn:
- Different leaderships styles and which is best suited to you
- How to effectively manage your team
- How to address conflict resolution
- How to best manage your time
- The importance of writing an efficient roster and staff workflow
- The importance of ordering and stock control
- Effective equipment maintenance
Course time: 3hrs
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